Yelp SEO Guide: 5 Steps to Optimize Your Listing & Rank Higher on Yelp

hannah • January 13, 2017

Hey there, small business owner! Today you’re going to learn how to optimize your Yelp business page to improve your Yelp SEO and rankings  in just 5 easy steps.
This will help you get on the first page of Yelp. Yes, even Yelp has their own ranking algorithm, and you can do a bit of “Yelp SEO” by playing with some of their ranking factors. So here’s how you can take advantage of it and come up higher to the top when people search for businesses like yours in your area. Keep reading because you're also going to learn the  #1 ranking factor for Yelp profiles.  

Before We Begin Yelp Optimization

 
Before you start ranking your business on Yelp, you need to make sure you have a claimed business page already. We’re assuming you do since you didn’t land here looking to create a page.. you landed here looking to improve its rankings. SO If you do, YAY! Log in here: https://biz.yelp.com/login If not, go set one up here: https://biz.yelp.com/
 Three takeaways before you start optimizing your Yelp page are:
 
  • You should already have a consistent NAP (name, address, phone number) listed here and across your other local citation properties
  • You should already have some reviews (if not, work on getting more! If you need help, learn about how to get more Yelp reviews here.)
  • Your profile should be fully filled out with a profile photo and everything.

Now we can get started.
  

5 Steps To Optimize your Yelp Listing to Rank Higher (for Free)

1. Find your keywords + locations

Put together a list of valuable service keywords and locations that you want to come up for in Yelp. For example, if you’re a roofer near Seattle, you’ll want to come up for things like “roof repair” when people are searching in Seattle, Tacoma, Bellevue, etc.
You need to have this information ready so you know how to do the remaining steps.

2. Optimize your business description

Optimize the keywords:
 Using the information from step 1, sprinkle in your keywords and variations of your keywords in your business description. Following the example above, we would add phrases like “for roof repairs in Tacoma, XYZ company is the place to call..” etc etc.
Optimize the content length and structure after reviewing top ranking competitors:
 Review your competitor’s business descriptions who are already ranking highly, and see how lengthy their content is. In this context, emulation without exact imitation will help you succeed!

3. Optimize your specialty section

This is where you get to add all of your specific services & products. List every service and product you provide here. The ones that are most important to you should be listed first.

Your specialty section is found in the back end of your Yelp listing.

4. Fill out all of your service cities

Many business owners don’t realize there is more than one location option in your Yelp settings. You can add multiple service cities in your Yelp dashboard.

Be sureness to add the closest neighborhoods that you want to rank for in addition to your main city .

5. Ask for service-specific Yelp reviews

Interestingly, reviews are the NUMBER ONE Yelp ranking factor, and that includes the frequency of reviews, the total number of reviews, the review ratings, and the keywords in the reviews.

When discussing Yelp with your customers, be sure to request that any reviews specify WHAT was done WHERE. This will automatically result in reviews with keywords for your services and locations!
This may actually be the most important step because  reviews are the #1 ranking factor for Yelp  - meaning everything about your review velocity (rate of getting reviews), content (the keywords the reviews use), and strength (the strength, trust, and authority of the profiles leaving reviews) impact your Yelp positions. 
Unfortunately, this is also the area that you have the least  control over, and Yelp actually recommends that you *don't* solicit reviews. 
We disagree with that because a study from Northwestern University found that businesses that don't  ask for reviews actually have their ratings trend downwards because people who are unhappy are usually more motivated to leave reviews, which is why we encourage you to ask for them even if Yelp recommends that you don't. 
If you're concerned about safety and having your listing blacklisted (which is unlikely unless you do something really sketchy), you can always be sure to only ask for reviews in person or over the phone, that way there is no record of it. And if you're really paranoid, I have a list of ways that you can ask for reviews indirectly  without actually asking. The moral of the story is those with more relevant reviews usually win in terms of Yelp visibility!

That’s it! Once you have your Yelp page set up, all it takes are these 5 simple steps to optimize your profile and rank higher in Yelp.

What should your ongoing Yelp SEO Strategy be?

Upload keyword-friendly pictures regularly.

Make sure you’re keeping your business page updated with regular photo uploads of all of your products and services. The key here is to make sure the photo files have a keyword friendly name, rather than something generic like IMG_012.png. A better name would be “tile-roofing-seattle-home.png” which allows you to target both the keyword and the area again.

Do what you can to unlock “hidden” reviews.

Sometimes, a person’s glowing, optimization-friendly review will be hidden if they don’t have an active enough profile or Yelp thinks anything else about it looks fishy. Interact with this person, add them as a Yelp friend, or send them a message thanking them for their review and possibly encouraging them to review your other favorite local businesses. This will make their profile more active, increasing the likelihood that Yelp will unlock their review.

Respond to reviews regularly.

As for the other Yelp reviews that come through just fine on your business profile, be sure to respond to them when appropriate – especially if they’re negative. Don’t forget that  you can use keywords in your responses, too.. for example “Thank you for the kind words John, we really appreciated being able to help you with your roof!”

Stay on top of your response times.

Although not confirmed, it’s likely that business message response times are part of Yelp’s ranking algorithm. Either way, if you show up *near* the top of Yelp results but not *at* the top, and you have a quick response time indicator while other businesses don’t, you’re likely to get that additional lead anyways!

Create a Yelp deal

Why is Yelp important for small businesses anyways?

Not sure if improving your Yelp page’s rankings is even worth it? When you consider that  most people are influenced by social proof (reviews), prefer to receive recommendations from friends, and mobile search is finally taking over desktop search, it’s easy to see that  Yelp is a must-have for any small business. Whether you love or hate it, for now it’s here to stay!

Check Out Our Yelp SEO Slideshare Presentation

 
Questions about Yelp SEO? Concerns? Success stories? Let us know in the comments!  

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